Appointments are booked consecutively, so please arrive on time. If you arrive late, your session will be shortened. Upon arrival take the elevator to the 14th floor, where you will be greeted and checked in. For security purposes you will need to present photo identification. You are welcome to arrive a little early to settle in and enjoy a complimentary beverage in the common area.
We are a direct-pay per service establishment. Payment is due in full on the day of the service. Payments can be made by cash, check or credit card at the time of service rendered. There is a 2.9% service charge added to all in person credit card transactions and a 3.5% service charge to all credit card transactions taken over the phone. All balances must be paid at the time of your appointment, including bills for no shows and late cancellations. A $50 fee will be charged for all returned checks.
We ask that you cancel/reschedule your appointment by email or phone within 24 hours of your appointed time. We have limited office hours and currently have a waiting list for new clients; we ask that you are mindful of our time, as we will be of yours. If you do not cancel your appointment in time or you do not show up for your appointment you will be charged a $50 no show/late cancellation fee.